Impact · Water & Wastewater

From complaint to located cause

Illustrative scenario. Client, figures and outcomes to be confirmed before publication.

The problem

Repeated contamination complaints in one zone, with no way to tell which line was responsible without excavation.

The condition of the distribution and sewer lines under the affected streets.

Inspection evidence was captured against each line and pinned to the network map.

Pipeline inspection with PIE, GIS-linked findings and a condition score for each section.

[Lesson to be written with the client — what the team would do differently.]

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